Booking information
Prices:
Prices are per person per night in the category booked and for the services provided, excluding local taxes.
Local taxes:
Local taxes are charged at 4,00 € per day. Children up to 15 years old are free.
Children's discounts:
In the case of two full paying adults in a comfort double room, the suite with kitchen, the panorama junior suite and in the panorama suite, children will receive the following discounts: 100% for ages 0 to 2 years, 50% for 2 to 6 year olds and 30% for 6 to 15 year olds.
Discounts for adults:
In the case of two full paying adults in a comfort double room, the suite with kitchen, the panorama junior suite and in the penthouse suite, a third adult person will receive 30% discount and a fourth adult guest a 50% discount. In the panorama suite and in the case of two full paying adults, a third and fourth adult guest will receive a 30% discount, and a fifth and sixth adult guest a 50% discount. In the single rooms a second person will receive 50% discount.Short stay supplements:
For bookings of up to two days we will charge a supplement of 10€ per person per day.Discounts:
According to room offer or package or multiple occupancy.Arrival and departure:
Your room will be available upon arrival from 2pm. If you plan to arrive after 7pm, we kindly ask that you inform us. On the day of departure your room must be vacated by 10:30am. Departure up to 6pm is available only subject to availability and at an additional cost of 40€.Terms and conditions:
For all legal matters, the general terms and conditions of the Austrian Hotel Industry 2006 will apply and can be found here.Deposit payments:
Room reservations are confirmed after receiving your deposit. The deposit is charged at 30% of the total package price or at least the package price of one day in the case of bookings of 1 to 3 days.Deposit account:
Hypo Bank ImstIBAN: AT26 5700 0002 9003 5759
BIC: HYPTAT22
In the case of last minute bookings, the deposit can also be paid by credit card.
Cancellation fees: Unilateral cancellation by the contracting party:
- 3 months before the arrival the accommodation contract can be cancelled without explanation and without penalty
- For cancellations made 3 to 1 month before the date of arrival, the deposit will be retained as the cancellation fee
- For cancellations made 1 month to 1 week before the date of arrival, we will charge 70% of the total price of the arrangement
- For cancellations made in the last week before the date of arrival, we will charge 90% of the total price of the arrangement
- In the case of a no-show, late arrival or early departure, the full price of the package will be charged.
Holiday cancellation insurance:
So as not to incur unnecessary costs in the case of cancellation, we recommend using the following link and that you take out holiday cancellation insurance. http://hotel.europaeische.at.Payment methods:
Cash, Maestro-Karte, Mastercard, Eurocard, Visa and Diners Club.Changes and errors excepted.